+1 (407) 984-1302 - Whatsapp
6930 NW 51 St Miami, Florida 33166 United States
FREQUENTLY ASKED QUESTIONS
1
Do you carry out a prior evaluation of the cleaning staff that you will send to my home or company?
Definitely. Our cleaners undergo a rigorous selection process, ranging from police background checks and references to in-person interviews. Additionally, we require considerable experience in residential and commercial cleaning to join our team.
2
How do you handle unforeseen situations or special requests like Emergency Cleaning during a cleaning service?
In the event of unforeseen events or special requests, including emergency situations, our Emergency Cleaning team responds flexibly and promptly. We are dedicated to adjusting to the changing needs of clients, offering efficient solutions to ensure satisfaction in any circumstance.
3
How much experience does your cleaning company have?
With a strong track record of over five years️️️️️, we excel in delivering top-notch cleaning services for residential and commercial environments. Our highly trained team is committed to providing impeccable results, guaranteeing the total satisfaction of our clients with each service.
4
Could you provide me with details about the equipment you use in your services?
In our services, we employ a variety of specialized tools and equipment, such as high-powered vacuum cleaners, certified green cleaning products, and hand tools suitable for addressing various surface types and needs. This approach allows us to guarantee efficient and satisfactory results in each cleaning task.
5
How do your rates and hiring options work?
Our rates are personalized according to the needs of each client and the size of the space to be cleaned. We offer flexible contracting options, from recurring maintenance plans to one-off services for specific occasions. For detailed information on rates and options, we invite you to contact us directly for a consultation tailored to your requirements.
6
Do you offer any type of satisfaction guarantee for your customers?
Yes, we guarantee the satisfaction of our customers. If you are ever not completely satisfied with our service, we will do our best to rectify it. Your happiness and peace of mind are our priority.
7
Do you have insurance that supports your cleaning services, providing coverage in unforeseen situations?
Yes, we have comprehensive insurance that backs our cleaning services. This coverage allows us to face any eventuality, providing peace of mind and security to our clients.